When will I be charged for my order?

Q. When will I be charged for my order?

We will charge you for your order as soon as the order has been dispatched. Any transaction that appears on your bank statement prior to this is only a payment authorisation. If we are unable to fulfill this order, the pre-authorisation will be cancelled and the funds will be released into your account. Please note the same process applies to PayPal orders.

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CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in FRENCH.

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Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

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01 84 67 14 05

Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

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Q. When will I be charged for my order?

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