How can I track my order?

Q. How can I track my order?

You can track your order by logging in to your UNIQLO account or guest account here: Access Account. If you placed your order through guest checkout, you can find your Guest ID provided on the confirmation email.

You can track your La Poste (Colissimo) delivery by submitting your tracking number here:
La Poste Tracking

You can track your UPS Express delivery by submitting your tracking ID here:
UPS Tracking

You can track your Mondial Relay delivery by submitting your tracking number here:
Mondial Relay Tracking

Delivery Support

If you're expecting a parcel and there appears to be a problem, please reach out directly to your courier’s customer service team for support:

Contact La Poste

Website: Contact Us | La Poste
Phone: 3631, Monday - Friday: 8 am to 7 pm, Saturday: 8:30 am to 1 pm

Contact UPS

Website: Contact Us | UPS France
Phone: 01 73 00 66 61, Monday - Friday: 8 am to 7 pm, Saturday: 8:30 am to 5 pm

Contact Mondial Relay

Website: Contact Us | Mondial Relay
Phone: 09 69 32 23 32, Monday - Friday: 8 am to 7 pm, Saturday: 8:30 am to 6 pm.

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CHAT SUPPORT

CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in FRENCH.

By Phone

Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

By Phone

01 59 24 18 73

Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

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Q. How can I track my order?

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