Q. What should I do if I lost a personal item in store?
We kindly ask that you return to the store location and speak with one of our staff members who will look into this for you and resolve it accordingly. If you're unable to make it back into store, please contact the customer service team providing as much detail as possible e.g. name of store, time of visit and a description of the lost item.
Please note that UNIQLO are not liable for any personal items lost in-store and we cannot guarantee that the item will be found.
Please note that UNIQLO are not liable for any personal items lost in-store and we cannot guarantee that the item will be found.
Related Q&A
- What should I do if I lost a personal item in store?
- What are the UNIQLO.com Terms and Conditions?
- I have entered an incorrect address, what should I do?
- I'm missing an item in my order, what should I do?
- If I buy an item in-store, can I return it to you in the post?
- Can I return my item if I paid with a gift card in store?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in FRENCH.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in FRENCH.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
01 59 24 18 73
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.