1. Uniqlo Customer Service
  2. Delivery​
  3. Delivery​ Assistance
  4. Possible delays to deliveries and returns due to the wildfires in France

Possible delays to deliveries and returns due to the wildfires in France

We would like to inform you that due to the wildfires currently affecting the Gironde region, deliveries and returns in certain areas may experience delays. 
 


Additionally, for safety reasons and in line with local restrictions currently in place, it may be temporarily impossible to place an order for certain areas affected by by the wildfires.


The following postcodes and municipalities are currently affected :

  • 33380 – Biganos
  • 33680 – Lacanau
  • 33970 – Lège-Cap-Ferret


The affected areas may change depending on the situation and local restriction in place.

We are working closely with our delivery partner to minimise any disruption and will continue to monitor the situation. We apologise for any inconvenience caused and appreciate your patience and understanding.

How can I track my order?

You can track your order by logging into your UNIQLO account or guest account by clicking here: Access My Account.

If you do not have a UNIQLO account, you can still track your order by accessing your guest account using the Guest ID provided in your order confirmation email.

 

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