How can we help?

Delivery

• What happens if I am out when you try to deliver?
• What methods of delivery do you offer and how much do they cost?
• How long do I have to collect my Click & Collect order?
• Possible delivery delays due to a high volume of orders
• Possible delivery delays due to the 14th July public holiday.
• When will my Click & Collect order be ready for collection?
• When can I expect to receive my order?
• What is my order status?
• I have entered an incorrect address, what should I do?
• Do you ship to PO box address or freight forwarding addresses?
• What do I need to collect my Click & Collect order?
• From 26/02/2025, standard home deliveries managed by La Poste (Colissimo) are now secure: customers must present a QR code or pin code before delivery.
• What happens if I am unable to collect my Click & Collect order?
• How can I track my order?
• How do I place a Click & Collect order?
• How much does the Click & Collect service cost?
• What happens once my Click & Collect order has been placed?
• What is Click & Collect?
• Will I be notified when my Click & Collect order arrives in store?
• Do you deliver to my address?
• Can UNIQLO deliver to multiple addresses?
• What carrier service will my parcel be delivered by?
• Is my package insured and do I need to sign for my order?